WHAT CAN I EXPECT FROM TREATMENT?

WILL MY HEALTH INSURANCE COVER THERAPY?

All coverage is based on your individual plan.  Check with your insurance provider to see what will be covered for individual sessions.  Currently, we are in network for Anthem/Blue Cross Blue Shield, Medicaid, Medicare, UMR, United Health Care, The Alliance/Security Health Plan, Aetna, ComPsych, Empathia, MHS WI/Cenpatico, and more.

Out of Network benefits can be a way to get part of your session covered by you insurance, even if we are out of network.  Always contact your insurance provider for more information. If needed receipt of services can be provided to you to submit to your insurance carrier in order to receive reimbursement.  Please note that contacting your insurance provider prior to session is important to know what is covered, and if out of network benefits are offered. Any questions or concerns can always be discussed with your therapist. 

We do NOT want cost to be a barrier to your treatment or receiving the help that you need.  If this is a concern for you, please speak with your individual therapist. 

HOW DO I SCHEDULE AND APPOINTMENT?

All therapists have their own schedule. Appointments should be scheduled with your individual therapist.  Typical hours are M-F, 9am-6pm.  If an appointment is needed outside of these hours, please speak with your individual therapist.  An email or text message will be sent to you to remind you of your appointment time.


Please contact the main office number or send an email to book your first appointment.  Initial paperwork can be sent to you via email, or can be completed at your first session.  Please feel free to contact your therapist if you have questions.  We are here to help.  

HOW LONG WILL THE PROCESS TAKE?

Everyone has different needs when it comes to therapy.  All treatment plans are discussed with you individually.  Therapy is a collaborative process, so speak with your therapist about your expectations and needs when it comes to treatment.  Depending on your needs, treatment can be a few sessions, or can be quite a bit more.  As always, speak with your therapist with any questions about the process.  WE ARE HERE FOR YOU!!!

PAPERWORK AND RECORDS

Paperwork will need to be completed prior to the start of treatment.  This paperwork will include consent for treatment, Telehealth consent, practice policies, and a short intake form.  The paperwork can be emailed to you, or provided to you on the day of your appointment.  Your records are stored safely in an electronic health records system.  Please note that none of your information can be shared without your written consent.